We welcome new patients. Bulk-billing is available to pension card holders and patients under 16 years of age for standard consultations.


Remember the importance to maintain COVID safe principles

Queenslanders have done an excellent job and we all need to continue working together to prevent and manage the spread of COVID-19 in Queensland If you have travelled interstate in the last 14 days Or had close contact with someone diagnosed with or suspected of having Coronavirus in the last 14 days and have ANY of the following symptoms: Fever, Cough, Sore throat, Shortness of breath DO NOT BOOK ONLINE/ OR PRESENT at the clinic. If you are unwell with flu-like symptoms (e.g. sore throat or runny nose), get tested for COVID-19 and stay home.

Please phone on 07 48631281 and we will guide you with the next step of care.



Privacy Policy

Mackay Family Medical Practice Privacy Policy Current as of: 14.10.2020 Introduction This privacy policy is to provide information to you, our patient, on how your personal information (which includes your health information) is collected and used within our practice, and the circumstances in which we may share it with third parties. Why and when your…

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Don’t get the flu

Ask us if you qualify for a free flu shot.

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FREE health checkup for 45-49 age group

We believe that your 50’s and 60’s can be just as much fun as your 40’s, so we want to ensure you are performing at your peak physical condition to enjoy every moment. As part of the Government’s Australian Better Health Initiative, you are entitled to a health assessment which will be completely bulk-billed. This…

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FREE health assessments for OVER 75’s

If you are aged 75 years and over you are eligible for a free Health Assessment each year. The health check is made up of a number of questions looking at all areas of your health and well-being including diet and nutrition, exercise and mobility, family relationships and mental health. Part of the assessment will…

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See your place in the queue via the HotDoc app

Want to see where your place in the queue is for your next appointment? 1. Check in for your appointment at reception 2. Install the HotDoc app . 3. Select ‘Appointments’ to find your booking 4. See your place in the queue with your doctor

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Fill out your New Patient Form online

Are you a new patient to our practice? Welcome to Mackay Family Medical Practice! Make sure you are seen in a timely manner, save time and fill out this new patient form online before coming into the practice. Simply click on this secure link to fill out and submit your details. New Patient Registration If…

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We send appointment reminders via SMS

Our practice uses HotDoc to send out your appointment reminders via SMS. This method is a more secure and reliable way to remind patients about their upcoming appointments. When you receive a reminder by SMS, there are two ways you can confirm or cancel your appointment: Click on the secure link, and follow the instructions…

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Book your next appointment online

Save time and book your next appointment with your usual GP online. To book an appointment, download the HotDoc app or go to our Online Booking page. Download HotDoc app Book Online If you have any questions, please call one of our friendly staff on (07) 4957 6999.

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How to read your Health Message reminders

Our practice now uses secure mobile messages (SMS) to send recalls / clinical reminders to patients about upcoming health appointments, such as skin checks, cervical tests and blood tests. The SMS’ will replace letters sent in the post. Why SMS? As well as being a more environmentally-friendly alternative to traditional letters, SMS is more secure…

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